Legal Notice

Thank you for deciding to visit us. We want your experience on our website to be the best possible.

To access our services, you declare that you are of legal age and that you have sufficient legal capacity to use our services, in accordance with your national law.

The access and navigation on the website, or the use of the services of the same, imply the express and full acceptance of each and every one of these General Conditions, including both the Special Conditions set for certain promotions, as well as the Privacy Policy and Cookies, related to the current regulations in the field of Personal Data Protection. Please, we recommend that you read them carefully to know what kind of data is collected through our Web, for what purposes and what rights related to it concern you.

1.- Legal Information.

In compliance with Law 34/2002, of July 11, 2002, of Services of the Information Society and Electronic Commerce, the identifying data of the owner of the Web Portal are:

BUNGALOWS DOÑA ROSA, S.L.

Avda. Alemania, nº 23, 35100 San Bartolome de Tirajana

[Registration data in the Mercantile Registry].

For any doubt or consultation, you can contact us through Tel:

928760250 or e-mail: drosa@drosa.com

The access to the Web supposes the express acceptance of the User to the present General Conditions of Use, which can be modified totally or partially or substituted by others, by its owner and at any moment without previous warning. We recommend that you access these conditions from time to time to check for possible modifications, which will be published in the same section.

2.- General Conditions of Use.

The following General Conditions regulate the use and access to the Web portal, whose purpose is to establish guidelines of good use and behavior of the same one. BUNGALOWS DOÑA ROSA, S.L., puts at the disposal of the users information about the use, the services and the contents that are lodged in the Web. Through it, the User has access to information about specific products and services, tools and applications.

The data and information on products or services, prices and characteristics or other relevant data offered through the website are made, provided and updated by Suppliers and third party companies. BUNGALOWS DOÑA ROSA, S.L. is not, in any case, responsible for such data and information nor assumes any obligation on them.

The User promises to make an appropriate use of the contents, services, applications and tools that are accessible, with subjection to the Law and to the present General Conditions of Use and, in its case to the Particular Conditions that can be established for the access to certain services and applications, respecting at all times to the other Users of the same one.

In case of total and/or partial breach by the User of the present General Conditions of Use, BUNGALOWS DOÑA ROSA, S.L. reserves the right to deny the access to the Web, without need of previous warning to the User.

3.- General Obligations of the User.

The User, when accepting the present General Conditions of Use, is expressly obliged to:

- Not to carry out any action aimed at damaging, blocking, damaging, rendering useless, overloading, temporarily or permanently, the functionalities, tools, contents and/or infrastructure of the website, in such a way as to prevent its normal use.

- To safeguard and maintain the confidentiality of the passwords associated with your User name, being responsible for the use of such personal and non-transferable passwords by third parties.

- Not to introduce nor to carry out injurious or slanderous contents, so much of other Users as of third companies foreign to BUNGALOWS DOÑA ROSA, S.L..

- Not to use any of the materials and information contained in this Web site with illicit aims and/or expressly prohibited in the present General Conditions of Use, as well as to the particular conditions that, in its case, are established for certain applications and/or utilities and that are opposite to the rights and interests of BUNGALOWS DOÑA ROSA, S.L., its users and/or third parties.

- Not to offer or distribute products and services, nor to make publicity or unsolicited commercial communications to other Users and visitors of BUNGALOWS DOÑA ROSA, S.L..


The User will be responsible for all damages of any nature that BUNGALOWS DOÑA ROSA, S.L. or any third party may suffer as a consequence of the breach of any of the obligations to which he/she is subject by virtue of these "General Conditions of Use" or of the law in relation to the access and/or use of the page.

Intellectual and Industrial Property.

The Web site, the pages that it includes and the information or elements contained in the same ones (including texts, documents, photographies, drawings, graphical representations, of which it is holder or of which third parties are holders that authorize the owner to their use, among others), as well as logotypes, marks, commercial names or other distinctive signs, are protected by rights of intellectual and/or industrial property, of which BUNGALOWS DOÑA ROSA, S.L. is holder or holds authorization for their use and public communication of the legitimate holders of the same ones.

The User is obliged to use the contents of diligent and correct form, according to the law, the moral and the public order. BUNGALOWS DOÑA ROSA, S.L. authorizes the User to visualize the information that is contained in this Web site, as well as to carry out private reproductions (simple activity of unloading and storage in its computer systems), as long as the elements are destined only to the personal use. In no case, it will mean an authorization or license on the rights of property of BUNGALOWS DOÑA ROSA, S.L. or of the legitimate holders of the same ones.

The User is not authorized to proceed to the distribution, modification, cession or public communication of the information contained in this Web in any form and whatever its purpose is.

5.- Links.

The connections and links to sites or pages Web of third parties have been established only as a utility for the User. BUNGALOWS DOÑA ROSA, S.L. is not, in any case, responsible for the same ones or of its content.

BUNGALOWS DOÑA ROSA, S.L. does not assume any responsibility derived from the existence of links between the contents of this site and contents located outside the same one or of any other mention of external contents to this site. Such links or mentions have an exclusively informative purpose and, in no case, they imply the support, approval, commercialization or any relation between BUNGALOWS DOÑA ROSA, S.L. and the persons or entities authors and/or managers of such contents or holders of the sites where they are.

To make links with the Web page it will be necessary the express authorization and in writing of the holders of the portal.

6.- Responsibility.

BUNGALOWS DOÑA ROSA, S.L. does not guarantee the continued access, nor the correct visualization, unloading or utility of the elements and information contained in the pages of the portal that can be impeded, made difficult or interrupted by factors or circumstances out of its control or foreign to its will, nor of those that are produced by the existence of computer virus in Internet.

BUNGALOWS DOÑA ROSA, S.L. does not assume any responsibility for damages, prejudices, losses, claims or expenses, produced by:

(i) Interferences, interruptions, failures, omissions, delays, blockages or disconnections, caused by errors in the telecommunication lines and networks or by any other cause beyond the control of BUNGALOWS DOÑA ROSA, S.L..

(ii) Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others;

(iii) Improper or inadequate use of the web page of BUNGALOWS DOÑA ROSA, S.L..

(iv) Security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions.

BUNGALOWS DOÑA ROSA, S.L. is not responsible and in no case will be liable before the users and third parties for acts of any third party alien to BUNGALOWS DOÑA ROSA, S.L. that entails or may entail the performance of acts of unfair competition and illicit publicity or the infringement of intellectual and industrial property rights, of business secrets, of contractual commitments of any kind, of the rights to honor, to personal and family privacy and to image, of property rights and of any other nature belonging to a third party by reason of the transmission, diffusion, storage, availability, reception, obtaining or access to the contents.

Protection of Personal Data.

You will find all the policy of treatment of personal data in the Privacy Policy, which is an integral part of these General Conditions but, for simplicity, we have put in a separate document: Privacy Policy.

8.- Legislation.

This Legal Notice and its terms and conditions shall be governed by and construed in accordance with Spanish Law. The user, by the mere fact of accessing the website or obtain the status of registered user irrevocably grants consent to the competent courts by default may hear any legal action arising from or related to these conditions, or your use of this Site or browsing the same.

If any clause or section of these General Conditions, which is not of an essential nature for the existence of the same, is declared null and void or unenforceable, the validity of the remaining clauses will not be affected.

Include registration data

Privacy Policy

The Privacy Policy is part of the General Conditions governing this website.

Who is responsible for the processing of your data?

BUNGALOWS DOÑA ROSA, S.L.

CIF: B35484807

Address: Avda. Alemania, nº 23, 35100, San Bartolome de Tirajana.

Phone: 928760250

Mail: drosa@drosa.com

You can contact us in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you belong to any of the following groups, please consult the drop-down information:

+ HOSPITALS

For what purposes will we process your personal data?

We inform you that your data will be processed for the purpose of managing your reservation, your stay at the hotel and to ensure the payment of expenses incurred during your stay.

Your data will be communicated to the Security Forces in compliance with the provisions of the legislation in force, as well as to the travel agencies or operators involved.

The data will be kept for at least 6 years in compliance with tax, commercial, consumer and traveler's book-registration regulations.

What is the legitimacy for the processing of your data?

The legitimizing basis is your consent and compliance with a legal obligation applicable to the data controller. Organic Law 4/2015, of March 30, on the protection of citizen security. Royal Decree 933/2021, of October 26, establishing the obligations of documentary registration and information of natural or legal persons engaged in the activities of hosting and rental of vehicles to motorcycles.

+ WEB OR E-MAIL CONTACTS

What data do we collect through the Web?

We may treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with data in the contact form, it will be identified so that we can contact you if necessary.

For what purposes will we process your personal data?

  • To answer your queries, requests or requests.
  • To manage the requested service, answer your request, or process your request.
  • Information by electronic means, related to your request.
  • Commercial or event information by electronic means, as long as there is express authorization.
  • Perform analysis and improvements on the Web, about our products and services. Improve our business strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill out a form and click on the send button, the completion of the same necessarily implies that it has been informed and has expressly given its consent to the content of the clause attached to the form or acceptance of the privacy policy.

All our forms have the symbol * in the obligatory data. If you do not provide these fields, or do not check the checkbox for acceptance of the privacy policy, the information will not be allowed to be sent. It usually has the following formula: "□ I have read and accept the Privacy Policy."

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the website, you are allowed to subscribe to the Newsletter, if you provide us with an email address, to which the same will be forwarded.

We will only store your email address in our database, and we will proceed to send you periodic emails, until you request unsubscription, or we stop sending emails.

You will always have the option to unsubscribe in any communication.

For what purposes will we process your personal data?

  • To manage the requested service.
  • Information by electronic means, concerning your request.
  • Commercial or event information by electronic means, as long as there is express authorization.
  • Perform analysis and improvements in the mailing, to improve our business strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where you subscribe it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

If you do not check the checkbox to accept the privacy policy, the information will not be sent. It usually has the following formula: "□ I have read and accept the Privacy Policy."

+ CUSTOMERS

For what purposes are we going to treat your personal data?

  • Elaboration of the budget and follow-up of the same by means of communications between both parties.
  • Information by electronic means, concerning your request.
  • Commercial information or events by electronic means, provided that there is express authorization.
  • Manage administrative, communications and logistics services carried out by the Responsible.
  • Invoicing and declaration of the appropriate taxes.
  • To carry out the corresponding transactions.
  • Control and recovery management.

+ QUALITY SURVEYS.

For what purposes are we going to treat your personal data?

  • To assess the degree of quality in the service provided.
  • To improve the services offered, in accordance with ISO standards.

What is the legal basis for the processing of your data?

The legal basis is the express consent of the respondent.


+ SUPPLIERS

For what purposes will we process your personal data?

  • Information by electronic means, concerning your request.
  • Commercial or event information by electronic means, provided that there is express authorization.
  • To manage administrative, communications and logistics services performed by the Responsible.
  • Invoicing.
  • To carry out the corresponding transactions.
  • Invoicing and declaration of the appropriate taxes.
  • Control and recovery management.

What is the legal basis for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer us your products by any means.


+SOCIAL NETWORKS CONTACTS

For what purposes will we process your personal data?

  • To answer your queries, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Relate with you and create a community of followers.

What is the legitimacy for the processing of your data?

The bases that legitimize the treatment is the voluntary consent of the person concerned to contact and, where appropriate, the acceptance of a contractual relationship in the environment of the social network concerned. The processing of data within the Social Network will be carried out in accordance with its privacy policies.

For how long will we keep the personal data?

We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will treat them as long as you let us following us, being friends or giving "like", "follow" or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

+JOB SEEKERS

For what purposes are we going to treat your personal data?

  • Organization of selection processes for the recruitment of employees.
  • To summon you for job interviews and evaluate your candidacy.
  • If you have given us your consent, we may pass it on to partner or related companies for the sole purpose of helping you find a job.
  • If you check the checkbox to accept the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their recruitment processes.

We also inform you that after one year from the receipt of your resume, we will proceed to its secure destruction.

What is the legal basis for the processing of your data?

The legal basis is your unequivocal consent by sending us your CV.

How long will we keep the personal data?

For a period of 1 year or until the revocation of the consent given.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the owners. If you provide us with data of third parties, you must previously inform and request their consent to such persons, otherwise you exempt us from any liability for failure to comply with this requirement.

What about children's data?

We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not that age or, where appropriate, to provide data of third parties who are not of that age. BUNGALOWS DOÑA ROSA, S.L. disclaims any liability for failure to comply with this provision.

Will we make communications by electronic means?

  • They will only be made to manage your request, if it is one of the means of contact that you have provided us.
  • If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be disclosed to third parties, unless legally required. In particular, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the persons in charge of the processing necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security.

When we order it, the web development and maintenance company, web hosting/hosting, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

What rights do you have?

  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the rectification of your data if it is inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
  • To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
  • To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not served you properly.
  • To revoke consent for any processing for which you have consented, at any time.

If you modify any data, please let us know so that we can keep them updated.

Do you want a form to exercise your rights?

  • We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be signed.
  • If you are represented by someone, you must provide proof of representation.
  • The forms can be submitted in person, sent by letter or by mail to the address of the Data Controller at the beginning of this text.

How long does it take to reply to the Exercise of Rights?

It depends on the right, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we process cookies?

If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link at the top of our website.

How long will we keep your personal data?

  • Personal data will be kept for as long as you remain linked to us.
  • Once you disengage, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal action.
  • The data processed will be kept as long as the aforementioned legal terms do not expire, if there is a legal obligation to maintain them, or if there is no such legal term, until the interested party requests their deletion or revokes the consent given.
  • We will keep all information and communications relating to your purchase or the provision of our service, for the duration of the guarantees of products or services, to meet possible claims.